MPROVE.WORK

Mprove supports employees and supervisors where improvement in performance is needed.
Easy, transparent and effective.

 

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IMprovement as a service

 

Act on time

 

Mprove works for you

 

Excellent results

Employers often clash with employees who need to improve their performance. These clashes often hinder the required improvement. This can lead to mutual frustration, emotions, psychological complaints, the employee being absent and other conflicts.
 

It is therefore important that action is taken quickly as soon as inadequate performance has been determined. With a clear digital step-by-step plan, Mprove.work assists the supervisor and the employee through the improvement process.

The entire supervision of the step-by-step plan is provided by Mprove.work. This concerns both managing progress and the formulation of interview reports and agreements. Both the employee and the supervisor are coached in the process. This for a fixed amount per month.

 

Because the process is meticulous and transparent, the results are excellent: in the vast majority of cases the employee can be retained.


 

Tech and Touch

On the basis of a digital step-by-step plan, the supervisor implements an improvement plan together with the employee. Each step describes in simple language what is expected of the supervisor. Complex questions are linked with explanations. It is important that the relationship between the supervisor and the employee is not damaged during the process. This is why Mprove.work requires the supervisor and employee to engage in a dialogue not only digitally. Each step is discussed in a physical meeting between the supervisor and employee. Mprove.work therefore ensures that the human touch remains present.

Hybrid coaching

Both the supervisor and the employee are coached in how to use the tool, as well as in how to have the appropriate conversations between themselves. Coaching also takes place during the further step-by-step plan. This can be done by telephone, electronically or in a physical meeting.

 

 

 

 

 

Assistance of the employee through our foundation

“Stichting Mijn Baan” was established to guarantee the employee's independent supervision. The guidance is exclusively focused on the development and the career of the employee. The trainers/coaches of “Stichting Mijn Baan” are trained in the Mprove.work method.

 

 

 

 

               

 

          

Access, data and security

Access is only possible for authenticated users, using secure login codes. All data that you enter is encrypted and sent to a secure server. Company data and privacy sensitive information of the employee are stored in the Netherlands. The strict European laws and regulations in this area are thereby complied with. Mprove.work can be used on desktop, tablet and smartphone.

Up to date

The content of the system is constantly updated by our specialists. You do not have to install updates yourself, because the Mprove.work system does this automatically.

Once in a while you do have to update the Mprove.work app on your smartphone. You can do this in the Apple store or in the Google Play store.

 

Transparant

The employee has an own login option, which gives him full access to all information from the step-by-step plan. The employee can see at any time exactly what the current agreements are and the corresponding statuses of implementation. Mprove.work is therefore completely transparent.

 

 

                                                                                                    

Contact

If you want detailed information about a presentation from Mprove.work for your organization, mail to:
info@mprove.work or call to: 0031 (0) 651805504

Rates

The rate for the use of Mprove.work includes the use of the digital tool with updates and includes the coaching of the supervisor and the employee throughout the entire process. You can choose between the rates per plan within Mprove.work, or a rate per month until the improvement process has been completed. This normally takes 6 to 7 months.

Try us for free

Do you want to try Mprove without obligation? That is also possible! Contact us for a demonstration.

 

Matters requiring attention for using Mprove.work in your organization

Support from the board/management

For the use of Mprove.work it is essential that this is endorsed by the board/management of the organization and that it is applied in all situations in which inadequate performance is determined.

Protocol

Moreover, the use of a protocol for inadequate performance is strongly recommended. The protocol defines what insufficient performance is and that an improvement plan must be started immediately in the event of inadequate performance.

Co-participation track

A regulation in the field of performance improvement and assessment falls within the scope of the “Wet op de Ondernemingsraden”. If you want to introduce Mprove.work for the entire organization, relevant approval is required.

Presentation of Mprove.work to management, HR and employees

The introduction of Mprove takes place within the organization through presentations to management, HR and employees. The use of the tool requires skill in conversation techniques and in SMART formulation. Mprove coaches both the supervisors and the employees in these areas.

FAQ

View the most frequently asked questions about Mprove here. Click on a question to see the answer.

How do I know how to work with Mprove?

Before starting to work with Mprove, both the supervisor and the employee are explained the Mprove method and are trained in the use of the digital tool.

How do I access Mprove?

Mprove works as a web application and as an app in the cloud and is accessible with a personal login code. A login code can be requested from Mprove.

On which devices can I use Mprove

Mprove works on every computer and tablet with an internet connection. Mprove also works on a smartphone. The web application can be used in all common browsers. For the iPhone, all models can be used with the most recent version of iOS. Android 4.4 or higher is required for Android devices.

In which situations can I use Mprove?

Mprove can be applied if an employee does not meet the stated job requirements and cannot be maintained in his job without the required improvement.

For which organizations is Mprove suitable?

Mprove is suitable for all organizations, both large and small; both for profit and non-profit.

Does the Mprove improvement plan look the same for every employee?

No. During the Mprove step-by-step plan, the improvement goals and the way in which they are achieved are always determined on the basis of the answers given in the step-by-step plan. This can be different in all cases.

How long does the improvement process take?

The duration of an improvement trajectory depends on the nature and amount of the improvement goals and the route chosen to reach the goals. This is usually 6 to 7 months. It may also be necessary to extend the improvement plan if the process is interrupted by illness, long vacation or other leave.

Can the improvement process also take less than 6 months?

Yes. Sometimes the nature of the improvement goal means that the goal must be achieved in (much) shorter time. It is also possible that the improvement plan must be canceled because the supervisor and the employee cannot agree, even after engaging or consulting third parties, and not even after a reflection period. Mprove naturally does everything it can to prevent this. Another possibility is that an employee opts for another position within the company at the beginning of the process, or leaves the company either in consultation or not.

How transparent is Mprove for the employee?

The employee has his own login option, which means that he always has full access to the step-by-step plan. Just like the supervisor, he/she can see all the interview reports at any time, what the agreements are and what the status of their implementation is.

What is the role of HR in the use of Mprove?

Because Mprove takes care of the entire supervision of the step-by-step plan, HR has no role to play in that regard. However, questions may arise in the step-by-step plan for which HR can be consulted, such as about the job description, about the possibilities of following education and training and about other positions available. In addition, both the supervisor and the employee can stay in contact with HR on all sorts of issues, including the improvement plan. HR and the management are periodically kept informed of the progress of the step-by-step plan.

Is my data secure?

All data entered is encrypted and sent to a secure server. The hosting is provided by a specialized Dutch company, making sure that personal data is fully protected in accordance with European privacy rules. To prevent data loss, no information is stored on the computer, tablet or smartphone of the employee or supervisor. Access is only possible for authenticated users and the use of strong passwords is required. The data will be deleted from the server no later than 3 months after the end of the step-by-step plan.

Can Mprove be used in combination with my current business software?

Mprove can be used independently without requiring any other software. Mprove can therefore always be used via an internet browser if an internet connection is present. An API can be supplied to link Mprove to your own company software.

What support do I get when using Mprove?

The Mprove team supervises the entire process. This means that, at every step, the supervisor will be assisted in drawing up the interview reports and in formulating the improvement objectives and other agreements stemming from the physical conversations with the employee. In addition, the Mprove team monitors the progress of the step-by-step plan and reports on it to the employer.

 

Is there also a Dutch version of Mprove?

Yes. There is also a Dutch version of Mprove. When opening a new track, the choice can be made between English and Dutch.

What are the costs of Mprove?

There are various payment options for using Mprove. The employer can opt for a fixed amount per improvement plan or for a fixed amount per month and track that is used in Mprove. Other packages are also negotiable. For more information, contact the Mprove team.

Is it possible to use the digital tool without assistance from the Mprove team?

Mprove finds the training and oversight of the supervisor and employee essential to Mprove and therefore Mprove is not offered without the assistance.

Can I first try Mprove without further obligations?

Yes. To do a pilot, contact the Mprove team for conditions.

Download now!

Have you received a login code from us? Then download the app for iPhone or Android here.

 

Contact

Mprove is a product of De Verbeterfabriek B.V. Chamber of Commerce 76505553

De Verbeterfabriek B.V.
Gunninglaan 2
7314 NG Apeldoorn 

+31 (0)6 51 80 55 04
info@mprove.work of
ge.lieshout@mprove.work