What to do if an employee performs inadequately? It is not enough to just state the issues brought forward during an assessment. Structured conversations must be held in order to concretise issues and potential improvements in an improvement plan. All information for this is generally available and every HR department has the necessary experience. In short, everyone knows how to act in case of inadequate performance. Nevertheless, the situation is often handled incorrectly between the manager and the employee, resulting in a failure to achieve the goal of improvement. This leads to mutual frustrations, emotions and loss of productivity. This can create disruption to the working atmosphere, absenteeism due to psychological complaints, conflicts and high costs.
The longer a company waits to intervene, the more difficult it becomes to resolve the situation.
The manager can use Mprove.work to recover productivity of the employee and save on the costs associated with absenteeism, departure and recruitment.
The benefit for the employee is that Mprove.work is aimed towards optimising the employee's talents, and makes sure of an objective and fair chance to retain the employee's position with the help of a coach.
Because the process is meticulous and transparent, the results are excellent: in the vast majority of cases the employee can be retained.
On the basis of a digital step-by-step plan in the Mprove.work tool, the manager implements an improvement plan together with the employee. Each step describes in simple language what is expected of the manager. Complex questions are linked with explanations. It is important that the relationship between the manager and the employee is not damaged during the process. This is why Mprove.work requires the manager and employee to engage in a dialogue not only digitally. Each step is discussed in a physical meeting between the manager and employee. Mprove.work therefore ensures that the human touch remains present.
Both the manager and the employee are coached externally by Mprove.work. Starting with an intake session, where the Mprove.work method will be explained. Also, they will be prepared on how to have the necessary discussions. The coaching will be tailored to the needs of the particular situation and will be done by video, phone, email or during a physical meeting.
“Stichting Mijn Baan” was established to guarantee the employee's independent supervision. The guidance is exclusively focused on the development and the career of the employee. The trainers/coaches of “Stichting Mijn Baan” are trained in the Mprove.work method.
Access is only possible for authenticated users, using secure login codes. All data that you enter is encrypted and sent to a secure server. Company data and privacy sensitive information of the employee are stored in the Netherlands. The strict European laws and regulations in this area are thereby complied with. Mprove.work can be used on desktop, tablet and smartphone.
The content of the system is constantly updated by our specialists. You do not have to install updates yourself, because the Mprove.work system does this automatically.
Once in a while you do have to update the Mprove.work app on your smartphone. You can do this in the Apple store or in the Google Play store.
The employee has an own login option, which gives him full access to all information from the step-by-step plan. The employee can see at any time exactly what the current agreements are and the corresponding statuses of implementation. Mprove.work is therefore completely transparent.
If you want detailed information about a presentation from Mprove.work for your organization, mail to:
info@mprove.work or call to: 0031 (0) 651805504
The rate for the use of Mprove.work includes the use of the digital tool with updates and includes the coaching of the manager and the employee throughout the entire process. You can choose between the rates per plan within Mprove.work, or a rate per month until the improvement process has been completed. This normally takes 6 to 7 months.
Do you want to try Mprove.work without obligation? That is also possible! Contact us for a demonstration.
For the use of Mprove.work it is essential that this is endorsed by the board/management of the organization and that it is applied in all situations in which structural, inadequate performance is determined.
Moreover, the use of a protocol for inadequate performance is strongly recommended. The protocol defines what structural, inadequate performance is and that an improvement plan must be started immediately in the event of inadequate performance. Objectivity and impartiality are guaranteed within this process.
A regulation in the field of performance improvement and assessment falls within the scope of the “Wet op de Ondernemingsraden”. If you want to introduce Mprove.work for the entire organization, relevant approval is required.
The introduction of Mprove.work takes place within the organization through presentations to management, HR and employees. The use of the tool requires skill in conversation techniques and in SMART formulation. Mprove coaches both the managers and the employees in these areas.
Have you received a login code from us? Then download the app for iPhone or Android here.
